Videos

Feedback: absolutely applicable to the demands of a primary school

Dersingham primary school Nursery NurseOur instructor very knowledgeable and was happy to answer all questions and discuss any scenario that we brought up. Plus he had a good sense of humour and was very patient. Westlands community primary schoolSenco and assistant HeadteacherThe trainer was really good at assessing the needs of the group. All questions, […]

Feedback: Clear and Concise

a row of yellow stars sitting on top of a blue and pink surface

Feedback from Special Schools on Positive Handling Training Teacher, The Centre School Gerard was an excellent trainer, tailoring the course specifically to our needs in a special school. He was very friendly, funny and made myself and everyone feel very much at ease and comfortable with the tasks set. Head of Outreach – Tunmarsh School […]

Outstanding Feedback from our 2019 courses

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More than double, and yet the numbers all improved! Last year we collected more than double the number of learner surveys than in the previous year, to find out how we are doing. I watch these feedback surveys come in to the business every single day and watch for trends as part of our quality […]

Processes Protect People – after the Positive Handling Incident

Safeguarding Employees After Incidents How Proper Post-Incident Processes can Protect your People David Blocksidge, Expert on Witness Error and Trauma: “What we’ve tried to do is incorporate what we’ve learned – and what’s known – from critical-incident training and post-incident training, with regards to how an affected individual may have reacted during the event, what […]

How Incivility, rudeness and disrespect are damaging our workplaces and maybe our schools

The effects of incivility in our workplace “I studied the effects of incivility on people. What is incivility? It’s disrespect or rudeness. It includes a lot of different behaviors, from mocking or belittling someone to teasing people in ways that sting, to telling offensive jokes to texting in meetings.” Here is Christine Poarth’s TED talk […]

How to not escalate things in your first contact with the child

Hello. My name is Katie Dill, and I’m a trainer with Vistelar. I have also had many careers during my lifetime. One, college athletics. Another one, I’ve worked in treatment facilities, and I’ve worked with adolescents from the ages of 14 to 22 with mental health issues. Finally, I am currently a special education teacher […]

Non-Escalation and De-escalation Training at Trainer-level for Schools

We are delighted to announce that Vistelar Conflict Management Train-the-Trainer will be coming to the UK in December this year! This five-day conflict management trainer course certifies individuals as instructors for Vistelar’s Conflict Management for Contact Professionals training programme, so they are authorised to teach this program within their organization. This conflict management trainer course covers important aspects […]